This post is written by
Thetraveljunkie.org – Returning to Solo was pretty special – but I have to say, the Sunan Hotel was unforgettable. Located at west gate of Surakarta, 4 km from Mangkunegaran Palace, 5 km from the Sunan’s Palace or Kraton, 5 km from Goverment Center, 5 km from the famous shopping area of Pasar Klewer. It’s only 15 munites from Adi Sumarmo International Airport and 6 minutes from Balapan Train Station by Taxi. The hotel is the perfect choice for your next holiday or business trip. Here’s how my recent stay at the Sunan Hotel went.
Pre-Arrival
Was there any pre-arrival communication by the hotel with myself via email or social media? My stay was organised very last-minute. It was organised by a multitude of channels.
Did I try engage the hotel via social media? Did the hotel interact with me and made me feel welcome/special? I had, the hotel responded to me.
Has the hotel tried to gather any personal information (e.g. preferences) prior to my stay? I made no special requests, as per usual.
Arrival
The wow factor! What was the hotel decor style? I said a little ‘home’ when I walked in. The hotel is beautifully decorated and I loved it. it was difficult to be immune to the contrast between such a Javanese traditional and such a modern decor.
How quick and efficient was the hotel check-in? I arrived at the hotel at 8 pm. We had a great check-in – it was processed quickly and efficiently.
Was I addressed by name once reservation has been located? Yes I was, and as I checked in, the guest services team came to greet me and escort me to my Junior Suite Room.
Did I feel genuinely welcomed by the hotel staff? Very good throughout the whole stay.
WiFi – was I told anything about it? Was there a charge? Wi-fi is free of charge and high-speed internet access!
Room Experience
First impressions – decor, size and wow factor? The room was very nice combination modern and classic decor with luxury living room and bed room. I can’t fault it in any way. I loved the decor, the king size bed and a great view.
Welcome amenity? Wohoo… tropical fruits.
The Bed? Well, this is where my second problems started. The bed was lovely and comfortable, that it reminded me of home. The pillows and gulings were also very very good and we slept really well.
Closet/Wardrobe – proper hangers or those annoying ones where you need a PhD to get them out one by one? Everything was fine in this department.
Bathrobes and slippers? Yes, of course.
Coffee and Tea? Yes, there was a kettle and a selection of teas and coffee, which I did not use.
Free bottled water? Yes and changed daily.
Power sockets in useful places – we have more and more devices and we know where we want them! By the bed, by the working area. Not a problem, all very easy.
The bathroom cannot be faulted in any way. Really modern and actually very nice. I quite liked the bathroom.
Bath, shower and taps – I am looking for Duravits and Hansgrohes (or other fab brands) around the world. How fab was the shower? The bathtub was outstanding.
Towels – yes, please! How many and how soft and lovely? They were fine and fantastic.
Toiletries – own brand, super brand, baby ones or proper ones? It was a very nice surprise. Very good quality products.
Amenity kit – very good.
Hairdryer – is it a human one, or just something stuck to a wall that only makes noise? There was a proper hairdryer which I didn’t use.
